Support Center

Ordering

  • Create Order - Classic - Retailer

    Create an Order to create a brand new order - whether a large pre-season order or a quick reorder. Here are t...

    Nov 01, 2018 02:30PM MDT
  • Create Order -Classic- Sales Rep

    Create an Order to create a brand new order - whether a large pre-season order or a quick reorder. Here are t...

    Dec 09, 2016 03:46PM MST
  • Product Search Settings and Tools

    There are many additional features and functions available in the Product Search side of the Classic order met...

    Dec 09, 2016 03:46PM MST
  • Order form settings and tools

    Additional Ordering Functionality: Click on the settings icon ​ to change your order settings: Sel...

    Oct 17, 2017 01:49PM MDT
  • Ordering - Main tool bar

    Order Toolbar: Click on the catalog down arrow to change catalogs. If you have added products and want ...

    Oct 17, 2017 01:54PM MDT
  • Copy a Size Run

    The Copy Size Run function allows the user to enter a size run scale for one particular style/color combinatio...

    Dec 09, 2016 03:49PM MST
  • Sharing Orders

    Reps and retailers can collaborate on working orders by sharing them with each other within the B2B applicatio...

    Dec 09, 2016 03:50PM MST
  • Using the Multi shipment Function

    This feature will allow the user to start one order and work on up to six shipments at one time. (This is supp...

    Dec 09, 2016 03:51PM MST
  • Order Preview function and options - Classic

    The order preview function allows the user many different options to view a work in progress or a submitted or...

    Oct 17, 2017 02:15PM MDT
  • Automated view function and options - Classic

    An Automated View is a preview of your order with images of the products that are on your order. There are se...

    Oct 18, 2017 06:15PM MDT

Contact Us

  • Email Us


  • North America:
    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Mountain Time (excluding holidays)
    Email: support@centerstonetech.com
    Phone: 1-877-757-3681 (option 4, Support Desk)

    Europe:
    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Paris Time
    (excluding holidays)
    Email: hotline@ivendix.com
    Phone: +33 1 45 55 98 18


    Inquiries received outside of normal business hours will be handled within four hours the following business day.
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