Support Center

Previewing your WIP or an order from Order Status.

Last Updated: Nov 01, 2018 02:31PM MDT
The order preview function allows the user many different options to view a WIP or a submitted order.  There are a variety of formats to choose from and images may be requested as well.  Along with viewing, you may also download a PDF copy and print the order. The preview options are the same wherever you see the spy glass.  

Preview WIP or an order: 
  1. Go to Order Status and locate the WIP or Order you wish to preview.
  2. Click on the  icon in the Tools menu.  The preview will open.
Apply settings to a preview:
  1. Click on the Settings gear to make adjustments to how you want to view the order.
  1. Select Display format, picked or ordered(WIP only), images, PDF scale, page size, and page orientation.
  1. Click Apply Changes.  Your preferences will be saved and your page will refresh reflecting your selections.  These preferences will hold for future requested previews until changed.
Apply sort order to order preview details:    *Only available when Display Format is set to “Line”
  1. Select Catalog order or Order to see in the order they were created in.

Create PDF for Download or print order copy:
  1. Click the Printer icon to download or print a copy of the order.
  1. When the document opens in your PDF Reader, choose to save as or print the document.

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  • North America:
    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Mountain Time (excluding holidays)
    Phone: 1-877-757-3681 (option 4, Support Desk)

    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Paris Time
    (excluding holidays)
    Phone: +33 1 45 55 98 18

    Inquiries received outside of normal business hours will be handled within four hours the following business day.
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