Support Center

Where do I find an order that was shared with me?

Last Updated: Dec 09, 2016 03:17PM MST
Answer: If you have received an email notification that an order has been shared with you, go to the Order Status and locate the order under Shared Work in Progress.  You will then be able to open and work on it as if you had created it yourself.

* also find additional information on "Sharing Orders" in the Orders section.

Contact Us

  • Email Us

  • North America:
    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Mountain Time (excluding holidays)
    Phone: 1-877-757-3681 (option 4, Support Desk)

    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Paris Time
    (excluding holidays)
    Phone: +33 1 45 55 98 18

    Inquiries received outside of normal business hours will be handled within four hours the following business day.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found