Answer: Orders can be shared between retail buyers and their sales reps. Create your order and when you are ready to share it, click on the Tools dropdown and select Share. A dialog box will open. Select the buyer or sales rep to be shared with, type a short message and click Share. The buyer or sales rep will receive the email notification with your comments and then be able to go to the Order Status and locate the order under Shared Work in Progress. They will then be able to open and work on it as if they had created it themselves.
* For more details please see article on "Sharing Orders" in the Orders section.
- Email Us
- North America: Support provided 8:30 AM - 5:00 PM, Monday-Friday, Mountain Time (excluding holidays) Email: firstname.lastname@example.org Phone: 1-877-757-3681 (option 4, Support Desk) Europe: Support provided 8:30 AM - 5:00 PM, Monday-Friday, Paris Time (excluding holidays) Email: email@example.com Phone: +33 1 45 55 98 18 Inquiries received outside of normal business hours will be handled within four hours the following business day.