Support Center

How do I share an order?

Last Updated: Dec 09, 2016 03:16PM MST
Answer: Orders can be shared between retail buyers and their sales reps.  Create your order and when you are ready to share it, click on the Tools dropdown and select Share.  A dialog box will open.  Select the buyer or sales rep to be shared with, type a short message and click Share.  The buyer or sales rep will receive the email notification with your comments and then be able to go to the Order Status and locate the order under Shared Work in Progress.  They will then be able to open and work on it as if they had created it themselves.

* For more details please see article on "Sharing Orders" in the Orders section.
 

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