Support Center

How do I open an order I have saved to continue working on it?

Last Updated: Dec 09, 2016 03:15PM MST
Answer: All orders created and not yet submitted are termed Work in Progress or WIP for short.  You may re-open an order by clicking on the Order Status button.  Locate the order under the Work in Progress tab or use the filter search to find the order.  Click on the order number link to the order and the order will open to where you were when you left it.  If the Guide module is present, there will be two icons under Tools.  The first one will open your WIP in the Classic order method and the second will open it in the Guide order method.

Contact Us

  • Email Us


  • North America:
    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Mountain Time (excluding holidays)
    Email: support@centerstonetech.com
    Phone: 1-877-757-3681 (option 4, Support Desk)

    Europe:
    Support provided 8:30 AM - 5:00 PM, Monday-Friday, Paris Time
    (excluding holidays)
    Email: hotline@ivendix.com
    Phone: +33 1 45 55 98 18


    Inquiries received outside of normal business hours will be handled within four hours the following business day.
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete